Call Center, BPO Services, Outsourcing, BPO India, Customer Care - Digicall Global

 

 
 

 

Rated amongst India’s Top ITeS & BPO Companies since 2007. Four years in succession by Dun & Bradstreet.
 

 

DigiCall Global Pvt. Ltd, a Business Process Outsourcing (BPO) company is a services and software solutions provider. However, to call it just a cost cutting center, a virtual office for your organisation is limiting its functionality. It’s your business partner that understands your needs and works towards contributing in your revenue generation.

Know our expert services to see how we can serve you best!
 
Customer Care
Collections
Medical and Healthcaer
Outbound Support
Back Office
Customer Care
Digicall Global provides integrated customer care service solutions. It leverages the domain expertise in the BPO industry segments to better understand and serve its’ customers' needs. The customer support services include providing multilingual services for customer assistance, which only facilitates in customer service outsourcing.
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Collections
Digicall Global pays ample attention to its collections service area, since, it incorporates innumerable sub-categories. Be it the collections from the past due accounts or a pre-collection call, Digicall Global looks closely into the matter. Besides, its many years of experience helps it in offering flexible and ‘best-in-class’ processes and satisfactory results.
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Billing and Coding
A broad range of medical and healthcare services are offered to clients both between states and within USA. Effective and timely execution of medical billing and medical coding services to doctors and hospitals further proves Digicall Global’s expertise in the healthcare domain – achieved in no time, thus, enabling it to manage time bound complex processes with ease.
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Outbound Support
The sophisticated communication technology as used in Digicall Global’s outbound support service only strengthens its’ stand in the cut-throat BPO industry. The facilities have been developed keeping in mind the telemarketing service needs, which greatly depends on such technologies for their smooth functioning.
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Back Office
Through back office service, Digicall Global aims at providing maximum satisfaction to its clientele. The 24x7 operations of services include Data Entry services, qualitative Data Analysis, e-Accounting and Reconciliation. Custom services can always be designed as per the customers’ demand, eventually helping in productivity increment and on time services availability.
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